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At Reedham Children's Trust we are committed to protecting your privacy.  This statement describes how Reedham Children's Trust collects and uses personal information and adheres to the Principles of Data Protection as set out in the General Data Protection Regulation 2018.

In Brief

Reedham Children's Trust is registered with the Information Commissioner's Office and our registered ICO number is Z7578766.

Our primary goal is to provide you with a smooth, efficient, and personalised experience while using our website. We take appropriate measures to ensure that:

• Personal data is processed fairly, lawfully and transparently
• Data will only be collected for specific, explicit and legitimate purposes
• Data will be adequate, relevant and limited to what is necessary
• Data will be accurate and up to date
• Data will not be held longer than necessary
• Data will be kept safe from unauthorised access, accidental loss or damage

In Detail

We set out below the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. This includes our cookie policy, required to comply with The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information we may collect from you

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site reedhamchildrenstrust.org.uk. This includes information provided when completing application forms, subscribing for newsletters, making donations and making online enquiries.  
• Information you or your school provide us, such as financial and medical details, school reports and exam results.
• If you contact us, via our website, postal address, telephone or email, we may keep a record of that correspondence.
• You can access the site homepage and browse the site without disclosing personal information. We collect standard internet log information and details of visitor behaviour patterns to help us identify things such as the number of visitors to the various parts of our site. We collect this information in a way which does not identify anyone

Where we store your personal data

The data that we collect from you is stored on servers based inside the European Economic Area (EEA). By submitting your personal data, you agree to this storing, any transfer and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

In addition, if you place your personal information on publicly available parts of our site, this will be accessible to people in countries outside of the EEA. Such countries may not have data protection laws as comprehensive as those that exist within the EEA.

As widely acknowledged, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Why we collect your data

We use information held about you in the following ways:

• To process your application for support
• In order for us to fulfil our services to you, as stated in our signed agreements
• To process your donation and gift aid collection
• To help evaluate the impact of our charitable work
• To allow you to participate in any interactive features on our website, if you choose to do so
• To ensure that content from our site is presented in the most effective manner for you and for your computer
• To notify you of events, general updates of the charities activities and impact and how you can support our work
• To fulfil any other contract we may have with you, such as employment or volunteers.

Reedham Children’s Trust, the charity, will not hold personal data for longer than necessary for the purpose for which it was processed.

Consent

We would love to keep you informed of key fundraising events and newsletters detailing the impact of our work. If you would like to be kept informed via email, please follow the link and update your contact preferences at the end of the page. www.reedhamchildrenstrust.org.uk

Disclosure of your information

We will only disclose your personal information to third parties if it is absolutely necessary to provide our service or there is a legal requirement to do so. This will include:

• Sharing information with schools or other funding charities- we will obtain your consent to share this information
• To regulatory bodies, such as HMRC, Charity Commission and local authorities
• To professional service providers, such as IT, Mailchimp and website providers
• If we are obliged to under law
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
• We will never share your information with others for their marketing purposes

Cookies and IP Addresses

We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

We may store information about you in a cookie, if you have agreed to this on your first visit to our website  (a cookie is a small file that is sent by our web server to your computer) If you do not know what cookies are, or how to control or delete them, then we recommend you visit www.aboutcookies.org for detailed guidance.

Your rights

We want to ensure you are aware of your rights under data protection laws. These are:

• To be informed and have access to your data.
• Our privacy policy inform you of what personal data we collect.
• You can find out what information we hold about you by making a Subject Access Request under the Data Protection Act.
• If we hold personal information about you we will give you a description of it, tell you why we are holding it and let you have a copy of it.

Please contact our Data Manager on [email protected] to request a Subject Access request form. We will require two forms of identification to ensure we are not disclosing your information to anyone else. There is no charge for a data request and we will respond within one month.

For information to be accurate – if you are aware the information we hold is out of date or incorrect, or your details have recently changed, please contact us on the details at the end of this policy.

To object, restrict or remove your data – if you are unhappy with how we are using your data, you can ask us to stop, delete or change the way we are using it. Please see contact details at the end of this policy.

Our website contains links to and from other websites of our partner schools and other charitable organisations. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and notified in the news section of the website.

This policy was last updated and approved on 18^th October 2018.

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Contact

Questions, comments, concerns and requests regarding this privacy policy are welcomed, and should be addressed to:

Data Manager
Reedham Children's Trust
23 Old Lodge Lane
Purley, Surrey, CR8 4DJ

t 020 8660 1461
e [email protected]

In the event that you have a complaint that we are unable to resolve, you may contact the Information Commissioner’s Office at www.ico.org.uk